I hope you can forgive me but I think it's a more precise way to express this idea,If you view calls from paying customers as expensive, then your goal will be to cut the cost of these interactions More important, you'd think the company would realize that I couldn't care a whit about how small they are,Far better to spend the time and money building actual relationships than going for the big 'grand' hit
Greetings have traditionally been an acknowledgment of the other person,The thing is, if I had a book launch party every time I posted on this blog, the cheese and crackers would kill me Hunter--tracking prey, balancing patience with bursts of energy,We put a letter in the permanent file or put the employee on a performance improvement plan
Sue, the airheaded but long-legged girl in Spanish class gets the right to judge our appearance,This is one of the secrets of Danny Meyer's top-rated restaurants in New York Or by, extension, invest in research or development that solves a problem forever,Email this ? Subscribe to this feed ? Share on Facebook
You can read the Bootstrapper's Bible for free,Day by day, they dripped their way to success The faster the train is moving, the harder it is to pay attention, open the window and do business,And the other problem is that they're expensive to reach
And lots of authors don't like the web so much, at least when it comes to promotion,Today, working hard is about taking apparent risk Like the jerks who buy a couch at DWR and then return it after the party,For a lot of people, it was easy not to like him
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You're not renting an audience, you're building one,Robert Morris, on the other hand, is a useful guide for people in search of good books Negative thinking feels realistic, or soothes our pain, or eases our embarrassment,Connected events, on the other hand, often benefit from frequency and trust
I figured my job was to leverage those assets,In the new transparent age, it's really difficult to tell two stories simultaneously It's possible to go through a hundred blog posts in four or five minutes once you get good at it,No need to use class time to learn how to use a fountain pen
Every morning in those days, I woke up and asked myself a question: What should I write a book about?,She pointed out that some people she called actually buy a membership Lawrence sent me a note asking about subscribing to this blog,Are you setting up your customers to be right and to feel right? Or is the risk of 'wrong' holding them back?
Anyway, the primate is the best way to think about how people interact with websites,Email this ? Subscribe to this feed ? Share on Facebook The more the people they sell to know, the more informed, inquisitive, free-thinking and alert they are, the better they do,Read on for three ways you can do that--fast and free
People look at the free revolution and say, oh, that could never work,She's one of the most generous, most connected people I've ever had the chance to meet, and I'm lucky to be able to work with her You're also creating a record of what you said, which emphasizes that you're not a weasel,We don't say, I'm grouchy because of hormones
Most companies would just flee, giving up long before a deal was done and a product was shipped,A cell phone is ten times more convenient than a pay phone This conversation happens every single day at organizations large and small,If the graph is hard to grok, or appears tweaked too much, we cease to believe it
