It's a great idea, I wish I'd had it, but it's still an auction, same kind we've had for a million years,The biggest opportunity for the music business is to combine permission with subscription The last interaction, in my experience, is responsible for virtually all of the word of mouth you're going to get, positive or negative,We��ve hit profitability, grown to be three to five times as big as others in our space and reached more than 125,000 users
There��s something you need to read, so I wrote about it,If the snacks had cost just a quarter, consumption would have been lower and my guess is that satisfaction would have been higher I love the story on boingboing about how the phone company worked so hard to teach kids how to dial the phone,They didn��t make any money selling records compared to the way they made money doing everything else
If I didn��t like it, it didn��t cost you anything anyway,The place is a gift, a positive bit of karma in a world filled with compromise Brands that are loved usually start the process by loving their customers in advance,To find countless items of low marginal cost and just include them
Email this ? Subscribe to this feed ? Share on Facebook,Every once in a while, of course, asking out of the blue pays off In November, I posted about an alternative MBA program that I was going to launch,Let me be really clear: My job is not to tell you what to do
Consumers benefitted from having one and only one phone system, so anyone could call anyone,Why didn't they build Wikipedia? Or a platform to influence the way politicians govern? If you don't understand the role of automobiles or plastics in the oil industry, then you don't understand the industry,wanna bet your boss is a lot more careful about telling you and your peers the truth next time?
If we define 'good' as showing reasonable skill in the expected areas of performance, then good is not only useless, it's dangerous,You get a box a little bigger than a pack of Altoids Venture capitalists, for example, appear to be in the business of buying ideas,We don��t need much of anything, actually, but we want a lot
We're surrounded by people who are busy getting their ducks in a row, waiting for just the right moment,Online video radically changes the reach and speed of the improvement cycle Email this ? Subscribe to this feed ? Share on Facebook,You won't wake up in the morning dreaming about how to solve it, or go to bed wondering how much it's costing you to ignore it
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Do you think this would happen without Steve Jobs living and breathing the brand each and every day?,The bigger point is that none of us are doing enough to challenge the assignment Airlines and others penalize people for planning ahead by instituting non-refundable fares,TV ads used to feature actual people, demonstrating something, usually live
Email this ? Subscribe to this feed ? Share on Facebook,That's because in between the two extremes lies responsibility and opportunity and the requirement that you actually do work that matters Sometimes, though, you spend more and get something great,We need to get past this idea of saving, because the status quo is leaving the building, and quickly
Rich people will always indulge the desire to stand out, but I wonder if there's a new version:,I think you must please the retailer, but most of all, attract and delight and sell to the browsing, uncommitted new customer Buy five, give them away, have a conversation, make change,A book takes more than a few minutes to read
Just like a car, though, there's an alternative to raw speed,There are only two ways to win in the market Most people, though, the ones with great jobs, are in the business of dancing with entropy, not creating it,We all know what it means to be afraid, and fear doesn't change based on income or gender
