Customer service falls apart when mutual escalation or non-understanding sets in,It's a three second decision that happens over and over Perhaps it's worth considering an alternative,The incredible surplus of digital data means that human actions, generosity and sacrifice are more important than they ever were before
Particularly once they realize how irrational it is to try to stop a threat after it's already been perpetrated,The lowest price for any good worth pricing is now available to anyone, anywhere But ignoring all of it because the truth is now fashionably situational and in the eye of the beholder is a lame alternative,Organizations have more power than ever before
Hard is hiring someone better than you to do this part of the job,Relentlessly asking the right questions is a long term career, mostly because no one ever knows the right answer on a regular basis Nonlinear lets you import a PDF or PPT file and then jump around,A talented person willing to trade income for the chance to do what he loves, with freedom
